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Service & Support

Service you can count on.

Vestwell pairs modern technology with a hands‑on approach to deliver white‑glove service at scale.

We’ve got you covered.

  • 1:1onboarding support
  • 240+Get support in over 240 languages
  • 120+industry specialists in your corner

Support that meets you where you are.

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Seamless onboarding

Guided plan setup with payroll integration and real‑time status updates.

Ongoing compliance support

Stay ahead of government-mandated testing and reporting requirements, with included audit assistance.

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Flexible service channels

Get help by phone, email, or through a 300+ article help center.

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Scalable growth support

Expand your book of business with streamlined plan setup, integrated payroll, and efficient administration.

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Advisor‑friendly tools

Access intuitive dashboards, plan health reporting, and automated workflows to serve more clients effectively.

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Dedicated relationship management

Rely on a consistent point of contact who understands your practice and helps resolve issues quickly.

User‑friendly portals

Simple, secure web and mobile experiences to manage accounts anytime.

Clear, inclusive communication

Multilingual support and accessible design for every saver.

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Reliable account servicing

Prompt resolution of inquiries, from contributions to distributions.

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Deep integrations

API‑driven connections to streamline data sharing and reduce errors.

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Co‑branded solutions

Offer tailored experiences that align with your brand.

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Joint client success

Collaborate on service strategies that deliver value to shared clients.

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Ready to experience service at scale?

Partner with Vestwell to deliver seamless, reliable, and personalized support for every client, every time.

Our clients get excellent support from Vestwell, and it has really allowed us to scale.
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Zach Stein

Co-Founder & Chief Investment Officer, Carbon Collective

Insights for the future you’re building.