When EGPS, a third-party administrator (TPA), saw an opportunity to elevate their offering by partnering with a TPA-friendly recordkeeper, they took it. They chose Vestwell, a modern savings platform building a suite of retirement, health, and education solutions.

With 117 plans managed through the Vestwell Flex program EGPS’s partnership with Vestwell has positioned the firm for scalable growth and long-term success, delivering a smoother and more transparent experience for clients and advisors alike. Here’s how.

The Challenge: Reducing Complexity for Clients and Advisors

Tali Vaughn, Regional Vice President of Sales and Consulting at EGPS explained that before partnering with Vestwell, the firm recognized opportunities to streamline their retirement plan setup and management.

Plan administration involved several manual steps that added complexity, making it harder to ensure a smooth experience for clients. Additionally, managing separate invoices from multiple vendors created an extra layer of effort for clients, who sometimes found it challenging to differentiate each provider’s role. Advisors, in turn, faced obstacles in clearly communicating the value of the different services provided.

EGPS wanted a partner that could simplify the process, create efficiencies, and enhance the overall experience for their clients and partners. That’s when they turned to Vestwell.

The Solution: A True Partnership for Efficiency and Growth

EGPS became a Vestwell Flex partner, leveraging the program and Vestwell’s modern technology to boost efficiency. Since the partnership began, EGPS has partnered with Vestwell on 117 plans.

Consolidated Pricing Structure

As a Flex partner, EGPS’s TPA fees are “bundled” with Vestwell’s recordkeeping fees. This consolidated pricing structure saves clients from having to manage multiple invoices from their TPA and recordkeeper. By simplifying the billing process, Vestwell’s pricing allows clients to see the full value of their retirement plan services all in one place.

“Vestwell’s flat pricing has been a game changer,” Tali said. “It makes it very streamlined for the clients and easier to sell from an advisor’s perspective.”

Technology-Driven Efficiencies

Tali pointed out that one of the key factors that sets Vestwell apart from its competitors is its distribution processing. She explained that in the past, TPAs felt the need to manage every detail to ensure accuracy, which was often time-consuming. With Vestwell’s automated system, EGPS can trust that the process is handled efficiently and accurately.

Additionally, Tali emphasized the importance of Vestwell’s payroll integrations, which automate key processes, such as elections and contributions. Vestwell’s capabilities support over 100 payroll integrations, reducing manual work for both clients and their advisors. As Tali noted, “Vestwell’s integrations create efficiencies, and there really seems not to be a payroll company that you all haven't integrated with.”

A Flex-ible Partnership

As a Flex partner, Vestwell’s commitment to collaboration with EGPS truly distinguishes this partnership. Tali highlighted Vestwell’s TPA-friendly approach, explaining that the firm consistently listens to EGPS’s feedback and makes meaningful improvements. “You take our feedback, you listen, and you ask us how it can be better—as partners, but also as a firm together and individually,” she said.

This open communication ensures that Vestwell’s platform continues to evolve in ways that support EGPS’s needs, strengthening the relationship and empowering both firms to deliver exceptional service to their clients and partners.

The Impact: Streamlined Operations for Scalable Success

With Vestwell’s modern technology, EGPS has been able to scale its business, improve client experiences, and solidify relationships with advisors. The efficiencies introduced through Vestwell’s Flex program have enabled EGPS to serve more clients while elevating the quality of service they provide.

Clients now find it easier to manage their retirement plans thanks to Vestwell’s modern platform and consolidated pricing structure. By removing the confusion around fees and simplifying plan administration, Vestwell has made the entire process more transparent and accessible for clients.

The enhanced client experience has also strengthened EGPS’s relationships with advisors. Vestwell’s platform and pricing structure are simple, allowing advisors to focus on what they do best—providing financial guidance and education—while leaving EGPS and Vestwell to “nerd out” about the administrative complexities.

Conclusion

As a Vestwell Flex partner, EGPS has improved operational efficiency and provided a superior experience for both its clients and advisor partners. Vestwell’s TPA-friendly approach has given EGPS the tools and flexibility needed to scale its business, positioning the firm for continued growth and success in the industry.

TPAs can elevate their offering and accelerate their growth by partnering with Vestwell, a modern savings platform building a suite of solutions across retirement, health, and education. Contact us to learn how we can help you make a lasting impact on your clients’ financial futures.

Click here to book a demo with Vestwell.

Click here to learn more about EGPS.

All testimonials and similar statements are made voluntarily and without any cash or non-cash compensation paid by Vestwell in exchange for the testimonial.