Skip to content

CASE STUDY

Making the Switch: How Carson Wealth Enhances Client Value With Vestwell

Location

Location

Southwest

Number of Plans with Vestwell

Number of Plans with Vestwell

6

Firm Type

Firm Type

Advisor

Mike Garmone, Managing Partner and Wealth Advisor at Carson Wealth, believes financial planning should be uncomplicated and financial well-being should be accessible to all.

Carson Wealth partnered with Vestwell, a savings platform building a suite of solutions across retirement, health, and education, because of their modern, open architecture platform and exceptional support. This partnership enabled Mike to launch six startup and conversion retirement plans, including multiple plans for companies with over 100 employees. By choosing Vestwell as their preferred provider, Mike and his team are able to streamline their workflow and spend more time doing what they do best: demystifying financial planning for business owners and their employees.

The Challenge: Finding a Provider to Elevate Carson Wealth's Value Proposition

Before partnering with Vestwell, Mike and his team faced challenges with other retirement providers. The primary issue was the lack of streamlined technology. “With other providers, it could be an uphill battle to make changes to a plan,” Mike explained. “There was a lot of paperwork involved, and they didn’t have the technology to make it more efficient.” Moreover, these providers did not offer an open architecture platform, which limited Mike's ability to select the best investments for his clients' specific needs.

In addition, the level of service from these providers was inconsistent. Mike said, “There were a handful of clients that really weren’t getting the support they should have been receiving from other providers.” For Mike, the lack of effective support posed a risk to maintaining his high standards of client service.

Recognizing these challenges, Mike began his search for a workplace savings provider who shared his commitment to client empowerment. He sought a partner who would enable his team to streamline operations and focus more on the client education initiatives on which he had built his business.

The Solution: Merging Modern Technology and Exceptional Support

After thorough research and evaluation, Mike and his team chose Vestwell as their preferred plan provider. Mike partnered with Vestwell to launch six startup and conversion retirement plans, including multiple plans with over 100 employees. Impressed with Vestwell's capabilities and service, Mike also selected them for his own company 401(k) plan.

“Vestwell is a one-stop shop,” Mike explained, emphasizing the value of Vestwell’s 3(16) administrative fiduciary services. “The last thing a business owner wants to do is spend time on administrative tasks. We outsource all of that to Vestwell. My team oversees the fund lineup for the plans, and Vestwell handles the rest.”

Modern Technology

Vestwell’s platform automates many of the tasks that Mike and his clients previously had to handle manually, such as enrollments, contributions, and distributions. This automation not only saves time but also reduces the potential for human error.

Plus, Vestwell’s advisor portal offers real-time access to plan data and analytics. This enables Mike and his team to make informed decisions and respond promptly to client questions about their plans.

Open Architecture

Vestwell’s open architecture platform also supports Carson Wealth’s 3(38) investment manager program, allowing them to have full discretion over the selection, management, and monitoring of investment options within client plans. Leveraging the Carson Wealth investment lineup, Mike can then offer solutions tailored to fit the needs of his clients’ goals. This approach reinforces Mike’s commitment to fulfilling fiduciary obligations and allows for the flexibility needed to adapt to changing market conditions and client circumstances.

Exceptional Support

Vestwell's partnership with Carson Wealth includes co-branding and robust support, which enables Mike to get the help and resources he needs quickly and efficiently. Plus, Vestwell offers a direct line to knowledgeable, professional assistance so that any inquiries can be addressed swiftly. This enhances the overall service quality received by Mike’s team—and their clients. “I have a dedicated service representative at Vestwell,” Mike said. “I go straight to that person when I have a question. It makes things much easier.”

“The communication from Vestwell is top-notch.”

Mike Garmone, Managing Partner and Wealth Advisor, Carson Wealth

The Impact: Boosting Operational Efficiency—and Client Growth

By integrating Vestwell's modern technology, open architecture platform, and exceptional service, Mike and his team are able to streamline operations. This allows them to devote more resources to building strong relationships with their clients and growing their business.

Vestwell is elevating the value that we provide to our business owners.”

Mike Garmone, Managing Partner and Wealth Advisor, Carson Wealth

Looking forward, Mike explained that he plans to not only expand his portfolio of Vestwell plans but also to transition an increasing number of his clients to Vestwell. “I can introduce Vestwell and be confident with the presentation and what we can offer them compared to their current plan. I let them know that we can save them on the bottom line and improve their fund lineup,” Mike explained. “We've had good feedback from companies that have switched providers to Vestwell.”

Conclusion

Vestwell’s modern technology and robust service model have streamlined the workflow for Mike and his team and bolstered their ability to offer tailored investment solutions via the Carson 3(38) program. This enhances their value proposition to business owners and sets a strong foundation for future expansion.

By partnering with Vestwell, advisory firms can elevate their workplace savings offerings and accelerate their growth. Vestwell is a modern savings platform building a suite of solutions across retirement, health, and education. Contact us to learn how we can help you make a lasting impact on your clients’ financial futures.

Click here to book a demo with Vestwell.

Click here to learn more about Carson Wealth.

All testimonials and similar statements are made voluntarily and without any cash or non-cash compensation paid by Vestwell in exchange for the testimonial.

All content is provided for general information purposes and is not to be construed as a solicitation or investment advice. All investments involve risk and past performance is not a guarantee or indicator of future results. Investments in securities are subject to many risks, including possible loss of principal, market fluctuations, liquidity and interest rate risks, domestic and international risks, and inflation-related risks among others. Consider the investment objectives, risks, and charges and expenses of all investment options carefully before investing. Vestwell Advisors LLC is a subsidiary of Vestwell Holdings Inc. Vestwell Advisors LLC is an investment advisor registered with the Securities and Exchange Commission. Neither Vestwell Advisors nor any of its parents, affiliates, or subsidiaries provide investment, tax, financial or legal advice. We recommend consulting with a financial professional before making any investment decisions. Prospectuses and other educational materials are available by contacting Vestwell Advisors at help@vestwell.com.

Investment advisory services offered through CWM, LLC, an SEC Registered Investment Advisor. Carson Partners, a division of CWM, LLC, is a nationwide partnership of advisors. Carson Complete 401(k) is a service offered through the Carson Retirement Program “CRP”. CRP is a platform for Carson partner advisors, who hold retirement plan business or consult on retirement plans.

Recent Posts

  • Making the Switch: How Senior Helpers Naperville Elevated Their Retirement Benefit With Vestwell

    5 minutes
  • An Employer’s Guide to Starter 401(k) Plans

    4 minutes
  • Guaranteed Retirement Income: Enhancing Your 3(38) Offering

    5 minutes